1. The agreement
These Terms of Use ("Terms") form a legally binding contract between you and Dayko, Inc., a Delaware corporation ("Dayko", "we", "us"). They govern your use of Kindle and any related websites, mobile apps, and services we provide (together, the "Service").
By creating an account, downloading the app, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
If you are using Kindle on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" includes that organisation.
If your organisation has signed a separate Master Service Agreement or Data Processing Agreement with Dayko, that agreement controls in case of conflict with these Terms.
2. Your account
2.1 Eligibility
You must be at least 18 years old and capable of entering a binding contract under the laws of your jurisdiction. Kindle is a business product and is not directed at children.
2.2 Registration
You agree to provide accurate information when creating an account, keep it up to date, and notify us if you suspect unauthorised access. You are responsible for everything that happens under your account.
2.3 Authentication
You are responsible for keeping your password and any single sign-on credentials secure. We strongly recommend enabling multi-factor authentication. We are not liable for losses caused by compromised credentials that you failed to protect.
2.4 Workspace administrators
If you are an administrator of a Team or Enterprise workspace, you may add and remove members, set role-based permissions, configure data retention, and access workspace data as your role allows. You agree to use these powers consistently with your organisation's own policies and applicable law.
3. The service
Kindle helps you capture contacts, prepare for meetings, record and transcribe conversations, search your relationship history, and view AI-generated insights. Specific features depend on your plan and may evolve over time.
We aim for the Service to be available 24/7, but we cannot guarantee uninterrupted access. We may need to perform maintenance, fix bugs, or respond to security incidents that temporarily limit availability. For Enterprise customers, service-level commitments are documented in your Master Service Agreement.
4. Acceptable use
You agree to use Kindle responsibly. You will not:
- Use the Service for anything illegal or to harm others.
- Record people without consent where consent is required by law (see Section 5).
- Stalk, harass, defame, or surveil any person.
- Upload malware, viruses, or any code designed to disrupt the Service.
- Try to reverse-engineer, decompile, or extract source code from Kindle.
- Bypass authentication, rate limits, or other access controls.
- Scrape, mass-download, or systematically extract data from the Service except via our official APIs.
- Use Kindle to train competing AI models.
- Resell, sublicense, or redistribute the Service without our written permission.
- Impersonate another person or misrepresent your affiliation.
- Upload content that infringes copyright, trade secrets, privacy rights, or any other right.
- Use the Service in a way that violates export controls, sanctions, or anti-corruption laws.
If you violate these rules, we may suspend or terminate your account. Serious violations may also result in legal action.
5. Recording & consent
Kindle gives you tools to record meetings and conversations. You are responsible for complying with all laws governing recording, including consent requirements.
- In some places ("one-party consent"), only one participant needs to consent — that can be you.
- In other places ("all-party consent"), every participant must consent before you can record. This includes states like California, Florida, and Illinois in the United States, and most of Europe.
- When in doubt, ask everyone in the room or on the call before you start recording.
Kindle provides an in-app reminder before each recording, but the reminder is a tool, not legal advice. You — not Dayko — are responsible for obtaining lawful consent.
If you record someone without lawful consent, you are solely responsible for any resulting claims, fines, or damages, and you agree to indemnify Dayko under Section 15.
6. Your content
6.1 You own it
You retain all rights, title, and interest in the contacts, audio, transcripts, notes, and other content you create or upload to Kindle ("Your Content"). We claim no ownership.
6.2 Limited licence to us
You grant Dayko a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, transcribe, encrypt, back up, and process Your Content solely as needed to provide the Service to you and your workspace. This licence ends when you delete Your Content or terminate your account, except as needed for legal retention.
6.3 We do not train on Your Content
We do not use Your Content to train, fine-tune, or improve AI models — ours or anyone else's. We do not share Your Content with model providers in ways that allow them to train on it. Your relationships will never become someone else's training data.
6.4 Your responsibilities
You represent that you have all necessary rights to upload Your Content and that doing so does not violate any law, contract, or third-party right. You are responsible for the accuracy and legality of Your Content.
6.5 Backup recommendation
Although we maintain encrypted backups, we encourage you to export important data periodically. Available export options are listed in Profile → Export.
7. Our content & intellectual property
Kindle, Dayko, the Dayko logo, the Kindle logo, and all software, designs, copy, and features of the Service are owned by Dayko or its licensors and are protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during your subscription. We do not grant any rights to our source code, trade secrets, or branding.
Feedback you provide about the Service is gratefully received and may be used by us without obligation, attribution, or payment.
8. Subscriptions & billing
8.1 Plans
Kindle offers Free, Pro, Team, and Enterprise plans. Current pricing is available at kindle.dayko.ai. Plan features and limits are subject to change with reasonable notice.
8.2 Auto-renewal
Paid subscriptions auto-renew at the end of each billing period (monthly or annual depending on your selection) unless you cancel before renewal. By subscribing, you authorise Dayko (or Apple / Google for App Store and Play Store purchases) to charge your payment method on each renewal.
8.3 Cancellation
You can cancel your subscription at any time:
- App Store subscriptions — cancel through your Apple ID settings before the next renewal date.
- Play Store subscriptions — cancel through your Google Play account.
- Direct subscriptions (Stripe) — cancel under Profile → Billing in the app.
Cancellation takes effect at the end of the current billing period. You retain access until then.
8.4 Price changes
If we change prices, we will notify you at least 30 days in advance by email and in-app. Changes apply to your next renewal — never retroactively. If you do not agree, you can cancel before the change takes effect.
8.5 Taxes
Prices shown are exclusive of applicable sales tax, VAT, or GST unless stated otherwise. We will collect and remit taxes where required by law.
8.6 Failed payments
If a renewal payment fails, we will retry for up to 14 days and notify you. If payment ultimately fails, your plan will downgrade to Free and premium features will pause until billing is restored.
9. Free trials & founding access
We sometimes offer free trials, founding access discounts, or other promotional terms. These offers may have additional rules, communicated when you sign up. We may revoke promotional access if it is used in bad faith (for example, creating multiple accounts to repeat a one-time offer).
Founding cohort members receive 6 months free, after which the standard plan price applies unless you cancel.
10. Refunds
For App Store and Play Store purchases, refunds are governed by Apple and Google's refund policies. Contact them directly.
For direct (Stripe) subscriptions, we offer a full refund within 14 days of your first paid billing cycle if you are not satisfied. Email billing@dayko.ai. After 14 days, fees are non-refundable except where required by law (for example, EU consumer rights).
If we suspend or terminate your account for a violation of these Terms, you are not entitled to a refund.
11. Third-party services
Kindle integrates with third-party services such as Outlook and Google Workspace. When you connect them, you authorise Kindle to read data on your behalf as described in our Privacy Policy. Use of those services is governed by their own terms — we are not responsible for them.
The Research Agent surfaces information from publicly available sources. We do not warrant the accuracy of third-party content and you should verify anything important before acting on it.
12. Suspension & termination
12.1 By you
You can stop using Kindle at any time. To delete your account, go to Profile → Delete Account. Deletion is permanent and we cannot recover your data after the 30-day recovery window.
12.2 By us
We may suspend or terminate your access if:
- You violate these Terms or our Acceptable Use rules.
- Required by law, court order, or government request.
- Your account has been inactive (no sign-in) for more than 12 months on a free plan.
- Continued provision of the Service to you would expose Dayko to legal or security risk.
Where possible, we will give you advance notice and an opportunity to fix the issue. For serious violations (illegal use, security threats), we may terminate immediately.
12.3 Effect of termination
On termination, your access ends and your content will be deleted in line with our retention schedule. Sections that should survive termination (intellectual property, liability limits, indemnity, dispute resolution) will continue to apply.
13. Disclaimers
Kindle is provided "as is" and "as available". To the maximum extent permitted by law, Dayko disclaims all warranties — express, implied, statutory, or otherwise — including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.
Specifically:
- AI-generated content (transcripts, briefs, research summaries) may contain errors. Do not rely on it for legal, financial, medical, or other consequential decisions without verifying.
- The Research Agent surfaces information from public sources. We do not guarantee that information is accurate, current, or complete.
- We do not warrant that the Service will meet your specific requirements or work without bugs.
- We are not responsible for the content of meetings or conversations you record using the Service.
Some jurisdictions do not allow the disclaimer of certain warranties. In those places, you have the warranties required by law and nothing in these Terms removes them.
14. Limitation of liability
To the maximum extent permitted by law:
- Dayko is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, lost goodwill, or business interruption — even if we knew the damages were possible.
- Dayko's total cumulative liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amount you paid Dayko in the 12 months preceding the event giving rise to the claim, or (b) US$100.
These limits apply to all claims, whether based on contract, tort (including negligence), warranty, statute, or any other theory. They do not limit liability that cannot lawfully be limited (for example, gross negligence, fraud, or death or personal injury caused by negligence in jurisdictions where this cannot be excluded).
15. Indemnity
You agree to defend, indemnify, and hold harmless Dayko, its affiliates, officers, directors, employees, and agents from any claims, damages, costs, and expenses (including reasonable legal fees) arising out of:
- Your use of the Service in violation of these Terms or any law.
- Your content infringing or violating any third-party right.
- Your recording of any person without lawful consent.
- Any breach of your representations or warranties under these Terms.
We will notify you of any claim and let you control the defence, but we may participate at our own cost. You must not settle any claim that admits fault on our part without our written consent.
16. Disputes & arbitration
16.1 Informal resolution first
If you have a complaint, please contact legal@dayko.ai first. We will try to resolve it within 60 days.
16.2 Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16.3 Arbitration (US users)
If you are in the United States and we cannot resolve a dispute informally, you and Dayko agree to resolve disputes through binding individual arbitration under the rules of JAMS, in San Francisco, California. The arbitrator's decision is final and enforceable in any court.
16.4 Class action waiver
You and Dayko agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.
16.5 Opt-out
You can opt out of arbitration and the class action waiver within 30 days of accepting these Terms by emailing legal@dayko.ai with the subject "Arbitration opt-out" and your account email. Opting out has no negative effect on your account.
16.6 EU and UK users
If you are a consumer in the European Union or United Kingdom, nothing in this section affects your right to bring proceedings in your home jurisdiction or your rights under mandatory consumer law. The European Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr.
17. Changes to these terms
We may update these Terms as the product evolves or as the law changes. When we do:
- We will update the "Last updated" date at the top of this page.
- For material changes, we will notify you in-app and by email at least 30 days before they take effect.
- If you continue to use the Service after the change takes effect, you accept the new Terms. If you do not agree, you can stop using the Service and cancel your subscription.
- Previous versions are archived at kindle.dayko.ai/terms/archive.
18. General
18.1 Entire agreement
These Terms, together with the Privacy Policy and any plan-specific or workspace-specific agreements, constitute the entire agreement between you and Dayko regarding the Service.
18.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
18.3 No waiver
Our failure to enforce a provision is not a waiver of our right to enforce it later.
18.4 Assignment
You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
18.5 Force majeure
Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, acts of war, internet outages, or government action.
18.6 Notices
We send notices to the email address registered on your account. Please keep it current. You can send legal notices to Dayko at legal@dayko.ai or by post to the address below.
18.7 Apple App Store users
If you accessed Kindle through the Apple App Store, the following also applies: (a) these Terms are between you and Dayko, not Apple; (b) Apple has no obligation to provide support or maintenance for Kindle; (c) Apple is not responsible for product warranties; (d) Apple is not responsible for addressing claims relating to Kindle; (e) Apple is a third-party beneficiary of these Terms and has the right to enforce them against you.
19. Contact
For questions about these Terms:
Dayko, Inc., [Address to be confirmed], United States.