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Support Response within 24 hours

Get help

We are a small team and we read every email ourselves. Reach out and you will hear back from a real person within 24 hours, usually faster.

1. Contact us

General help

hello@dayko.ai

Billing

billing@dayko.ai

Privacy & data

privacy@dayko.ai

Security disclosures

security@dayko.ai

Partnerships

partnerships@dayko.ai

Press

press@dayko.ai

2. Common questions

How do I get Early Access?

Join the wishlist on the homepage. We invite the founding cohort weekly. If you fit our launch profile (founder, executive, sales / BD leader, EA, or board member), you will hear from us within 48 hours.

What does Early Access include?

Founding cohort members get 6 months free, white-glove onboarding, a direct line to the product team, and the ability to influence the roadmap. We are limiting it to 50 teams.

Which platforms do you support?

iOS and Android at launch. A web companion follows for assistants and team admins.

Does Kindle work without internet?

Capture, recording, and transcription work fully offline. Sync, Whisper Brief, and the Research Agent need a connection.

Can my organisation deploy Kindle on our own infrastructure?

Yes. Enterprise plans run AI processing on your servers — Dayko has no read access. Contact partnerships@dayko.ai.

How do I cancel?

  • App Store subscription → cancel through your Apple ID settings.
  • Play Store subscription → cancel through your Google Play account.
  • Direct (Stripe) subscription → Profile → Billing in the app.

3. Delete your data

You can delete any data inside Kindle at any time. Three options, in order of scope.

Delete a single item

Inside the app, swipe left on any contact, meeting, or transcript and tap Delete. Items go to a 30-day trash bin, then are permanently erased.

Erase all your content

Profile → Privacy → Erase All Content. This wipes your contacts, meetings, transcripts, and notes within 24 hours. Your account stays active.

Delete your entire account

Profile → Delete Account. Permanent within 24 hours. Encrypted backups containing your data are overwritten within 30 days.

If you cannot access the app

Email privacy@dayko.ai from your registered email address with the subject "Delete my account". We process all requests within 30 days as required by GDPR and CCPA.

4. Service status

Real-time uptime, incident history, and scheduled maintenance: status.dayko.ai (live at GA).

Subscribe to status updates by email or RSS from the status page.